SHOP Marketplace resources

Billing and Payment

• Billing and Payment Services User Guide

Enrollment

• Employer Enrollment User Guide
• Employee Enrollment User Guide
• SHOP Marketplace: An Overview for 2017 Coverage

Renewals

• Renewal User Guide for Employers, Employees, Agents & Brokers

Agents and brokers

• Agent/Broker Enrollment User Guide
• Billing and Payment System User Guide for Agents/Brokers
• Resources for Agents and Brokers in the Health Insurance Marketplaces

Assisters

• Infographic: The Assisters Guide to Helping Employers Enroll  
  • English | Spanish

SHOP Call Center

• Overview of Small Business Health Options Program Marketplace Interactive Voice Response (IVR)